FAQs

Manage your subscriptions here, Notification settings are on the right side. If you don't see the On/Off toggle, try viewing the page in a desktop browser. There's also a button at the top of the page to disable all email notifications for channels you follow:



For email notifications for comments on your videos, replies to your comments, and tips & tricks, you can disable those here: https://ShoortMedia.com/account/profile

Please note, you may still get some notifications up to 72 hours after turning them off if they were already queued to be sent.

If you are already logged in: You can update your password here: https://ShoortMedia.com/account/profile
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If you can't login: You can request a new password here, Click on the "Forgot password" button. (You only need your registered email address.

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If you don't know your current password, then log out of your account in your web browser. You can request a new password here, Click on the "Forgot password" button. (You only need your registered email address.)

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⚠️ WARNING: If you are being asked for your current password to reset your password, that means you're logged into your account.

You can create a channel HERE.

The Name you choose for your channel will determine your URL, f you name your channel "MyShoortMediaChannel" your channel's link will be "ShoortMedia.com/MyShoortMediaChannel"

The Title is what other users will see in your banner; you can choose "My AWESOME ShoortMedia Channel" if you want.

See how it's done: https://ShoortMedia.com/vbwn4y-how-to-ShoortMedia-creating-a-channel.html

If you want to upload videos under a different name you will have to create a new account.

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Alternative, you can create a channel within your existing HERE:

The Name you choose for your channel will determine your URL, f you name your channel "MyShoortMediaChannel" your channel's link will be "ShoortMedia.com/MyShoortMediaChannel"

The Title is what other users will see in your banner; you can choose "My AWESOME ShoortMedia Channel" if you want.

Account verification is needed to:
Upload videos and use livestreaming
Make money and cash out your earnings
Leave comments on videos
Vote for videos and comments


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To verify your account using your phone:

1) Using ShoortMedia on your browser, go to https://ShoortMedia.com/account/verification

2) Provide either a mobile phone number to verify your account using an SMS message, or verify your account with a phone call to your mobile phone or landline.

*Only one account at a time can be verified using the same phone number.